Refund policy

Damaged or Lost Orders

If your order arrives damaged, defective, or mysteriously disappears into the void, contact us within 7 days of delivery at:

fredriklundstrom89@gmail.com

Please include:

Your order number
Photos of the issue
A brief description of what happened

We’ll do our best to make it right.

Consumable Products

Because our potions are consumable products, we cannot accept returns or exchanges on opened items.

If your order arrives damaged or incorrect, we’ll happily replace it.

Non-Consumable Items

Unused non-consumable items (such as accessories or collectibles) may be returned within 14 days of delivery.

Items must be:

Unused
In original packaging
In resellable condition

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Order Issues

If there’s a problem with your order, contact us at:

fredriklundstrom89@gmail.com

We’ll help faster than a healer spamming support spells.

Refund Policy

Refunds are issued once returned items are received and inspected.

Approved refunds are returned to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the error was on our side.